Terms & Conditions

This website is operated by Utkarsh Enterprises under the brand The Home Linen Studio. By using this site or ordering from us, you agree to these terms.

Orders and prices

This website is a catalogue. Orders are placed by contacting us on WhatsApp, phone or email. Prices are in Indian Rupees (₹). Availability, final price and shipping charges are confirmed with you before you pay. Product colours may look slightly different on screen.

Shipping

• Orders are processed within 2–3 business days after confirmation. We do not ship on weekends or holidays.
• Standard shipping: 5–7 business days. International shipping: 7–14 business days, depending on the destination. These are estimates; delivery may be delayed by peak seasons, weather or courier delays.
• Shipping charges are calculated and informed before payment. Once shipped, you will receive tracking details.
• Customs duties and taxes on international orders are the customer's responsibility.
• Please check your delivery address before confirming. We cannot change the address after dispatch; if a parcel is returned because of an incorrect address, re-shipping costs are payable by the customer.
• We are not responsible for packages confirmed delivered to the address provided, but we will share delivery and tracking details to help you investigate.

Refunds and replacements

• We do not offer refunds. All sales are final.
• If you receive a defective, damaged or incorrect item, contact us immediately at thehomelinenstudio@gmail.com or on WhatsApp. We will send a replacement at no extra cost, provided you share video proof of the damage while unboxing.
• We do not accept returns or exchanges for items showing signs of improper care, washing or use.
• Slight variations in colour, texture or stitching are characteristic of handcrafted and natural fabrics and are not defects.

Use of this website

All content on this site (text, photos, logo) belongs to Utkarsh Enterprises and may not be copied without permission.

Governing law

These terms are governed by the laws of India. Courts in Pune, Maharashtra have jurisdiction.

Contact

Utkarsh Enterprises, 9, Adwait Nagar, Paud Road, Mahaganesh Colony, Kothrud, Pune, Maharashtra 411038, India
Phone: +91 99211 93681 · Email: thehomelinenstudio@gmail.com